Griggs | From Manual Processes to Streamlined Procore Adoption
Industry
Real Estate
Challenge
Griggs faced inconsistent use of Procore across projects, causing inefficiencies and a lack of standardisation. The Managing Director was spending excessive time manually tracking project health and status, and there was mixed support from the ownership group, including hesitation to invest in additional Procore modules.
Knight Solutions
Knight Solutions meticulously reviewed historical usage and reconfigured Procore to align with Griggs’ specific business workflows. By integrating all process requirements into Procore, they created a centralised, user-friendly solution. This led to rapid team adoption and validated Procore’s value for future expansion.
"With Procore being fundamental to the operation of our business, having Knight Solutions as part of our team to help deliver and improve/constantly evolve our relationship with Procore has been invaluable."
Ross Griggs
Managing Director, Griggs
About Griggs
Griggs is a family-owned construction company based in London, known for delivering high-end residential developments and bespoke luxury homes. With over 50 years of experience, they manage the full project lifecycle—from land acquisition and planning to design and construction—ensuring exceptional quality and efficiency across every build.The Challenge
Griggs faced the challenge of standardising Procore usage across all its projects to ensure consistent operations. The Managing Director's significant time investment in manually tracking project health and status was unsustainable. Moreover, there was mixed support from the ownership group and hesitation in investing in additional Procore modules.
The Solution
Knight Solutions was brought in to address these challenges. They reviewed Griggs' historical Procore usage and reconfigured the system to better fit the company's unique workflows. By capturing all process requirements and integrating them into Procore, Knight Solutions created a centralised, efficient, and user-friendly solution. Ross Griggs, Managing Director of Griggs, noted, 'With Procore being fundamental to the operation of our business, having Knight Solutions as part of our team to help deliver and improve/constantly evolve our relationship with Procore has been invaluable.' This integration was complemented by comprehensive team training and management of Xero integration, ensuring a seamless transition to the optimised system.
The Results
The implementation of Knight Solutions' strategies resulted in several significant outcomes. Procore is now the standard operating system across all Griggs projects, leading to 100% standardisation. The Managing Director's time spent on manual tracking has been significantly reduced, allowing for more strategic focus. The rapid adoption rate of the system by the team and the validation of multiple Procore modules for future expansion illustrate the success of this initiative. Griggs is now poised for further growth and efficiency with the enhanced use of Procore.
