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Rohrig | Better Structure. Fewer Headaches. A Smoother Way to Deliver Projects

Rohrig - company image

Industry

Real Estate

Challenge

The Rohrig Group faced inconsistencies in how project teams communicated, tracked responsibilities, and managed closeouts. Each team had its own way of handling contractual communications, leading to gaps in visibility, unclear records, and inefficiencies across projects. Internal project reviews lacked a consistent rhythm, and closeout steps were often informal—causing delays, missed documentation, and pressure at handover stages. To support their ongoing growth and reinforce operational standards, Rohrig needed clearer systems, stronger routines, and a more structured use of Procore.

Results

Knight Solutions restructured Rohrig’s use of Procore to bring greater clarity, accountability, and consistency across projects. With the introduction of a Monthly Execution Plan, standardised communication templates, and a dedicated Project Closeout Plan, teams now follow shared workflows that support better delivery outcomes. The result is a smoother, more confident way to run projects—backed by processes tailored to the unique needs of Rohrig’s team structure and project types.

rohrig.com.au/

“Matthew was easy to deal with, responsive to our queries and requests, and made the customisation experience well suited to our business needs.”

Matthew Tucker

Construction Manager, The Rohrig Group

Case Study - About company logo (8)

About The Rohrig Group

Based in Brisbane, The Rohrig Group is a respected construction company with over 30 years of experience delivering quality outcomes across commercial, education, healthcare, and hospitality projects. Known for their collaborative approach and attention to detail, Rohrig operates with a high-performance mindset across every build. As their team and project portfolio expanded, the business recognised the need to formalise internal routines and create consistent, scalable structures within Procore—transforming good habits into company-wide standards.

The Challenge

While Procore was in use across projects, its adoption was inconsistent. Teams used different communication methods for contract administration, resulting in fragmented records and unclear project trails. Internal project reviews were conducted ad hoc without defined expectations, and project closeouts were handled differently depending on the team or project manager. This variability made it difficult to track performance, improve processes, or ensure smooth transitions between project phases. Without stronger internal frameworks, the risk of missed steps, delays, and duplicated effort increased—especially as more projects were brought online.

The Solution

Knight Solutions partnered with Rohrig to design and embed operational frameworks that would enhance the way teams use Procore—without disrupting the company’s unique culture.
The engagement began with a discovery and planning phase to assess existing practices, pain points, and project rhythms. Knight then introduced a Monthly Execution Plan, clearly defining recurring responsibilities and outputs by role to improve consistency and accountability. To address the lack of standardisation in communications, Knight developed a library of contract-related correspondence templates, ensuring all teams used clear, compliant formats across projects.

For project closeouts, Knight created a structured Project Closeout Plan, linking essential actions, document requests, and handover meetings to Procore workflows. Training and team guides were delivered to support adoption and build confidence in the new routines.

The Results

The Rohrig Group now delivers projects with greater structure and fewer operational headaches. Teams follow consistent monthly routines, manage communication with confidence, and close out projects with a clear, trackable process.

Knight Solutions didn’t just provide templates—they helped embed a more deliberate, organised way of working across the business. With better visibility, stronger reporting, and smoother transitions between project stages, Rohrig is positioned to scale its delivery model while maintaining the high standards they’re known for.

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